IT Support and Consulting Services

We at DGROMCO know what to do and how to do a careful analysis of risks and establishing a clear plan to help your business move forward.

We Help Small Businesses Manage Their IT Needs So They Can Focus On What Matters Most.

DGROM is a leading provider of IT support services and consulting in New Jersey and New York City. We specialize in keeping your workstations and network secure and free of technical issues by monitoring your organization’s hardware, software, security, remote access, disaster recovery strategy, and more!

Businesses often find themselves in need of dependable monitoring of their IT environment, network security, data security, and end user workstations and access solutions. For small businesses and startups, this can be a huge burden to handle on their own. Fortunately, there are professionals like DG ROM Computer Services, who specialize in providing these services for you!

 

Why do You Need IT Support Services?

When you outgrow your equipment, or when an accident occurs and all your digital information is lost, it’s too late to look for professional IT services. Establishing a relationship with a team of IT Professionals is best accomplished well before you ever have an issue.

Our IT support services include remote and onsite assistance, 24/7 monitoring of your network, remediation of malware infections, data backups, and so much more. A managed IT service provider and help desk solution will support and monitor your hardware, software, security, data protection, disaster recovery, and remote management for you.

These services are important when it comes to maintaining all of the aspects that make up a reliable business’s technical infrastructure. Utilizing an experienced business-focused provider that can address your issues quickly and monitor your operations both on-site and remotely for potentials security threats can be the difference between business success and disastrous tech failure for your operation.

 

Some examples of our Managed IT Services are:

Server and Network Maintenance

You and your team will be able to work stress-free, knowing that your tech needs are being taken care of 24×7. DG ROM will make sure that all updates, antivirus, security, and LAN monitoring is handled for you. In most cases, our expert team of technicians have issues resolved before any of your end-users even know anything happened.

Desktop Help Desk & Support

Our technicians are available to assist your staff via phone, remote screen share sessions, or on-site office visits. As a result, you’re able to keep all of your employees productive without the necessary cost of hiring in-house help desk staff.

IT Services Consulting

IT services consulting is the process of providing advice and expertise to organizations that want to integrate information technologies into their operations. Whether you are just starting up or ready for a complete overhaul of outdated infrastructure, DG ROM will assist your team in maintaining the perfect IT environment.

Backup and Disaster Recover

Offsite storage, also known as backup or disaster recovery provides a way to protect your data from loss. The most effective way to protect your data from disasters and other unforeseen events is by keeping a backup of the information both on-site and off-site. Our data backup engineers will create a plan to always have your data available and secure even when all goes wrong.

Email Services

Email is the most common way for people to contact one another in business today. As a result, email is one of the most important parts of your organization. Our IT Support experts will not only keep your team’s emails out of your client’s SPAM folders but will also weed out SPAMs that you may be receiving so that your most important emails are always in focus.

Cloud Systems Support and Storage

A growing trend and cost-effective trend is to keep your services and storage in the cloud. The cloud is a secure way to store your data online. With cloud services, you can access your files from any device with an internet connection and not have to take on the financial burden of the additional in-house equipment needed to keep your data available from anywhere.

Security & Virus Protection

At any given moment, your systems are at risk of malicious people on the Internet that want to steal your personal and your customer’s information. Virus and Malware protection is a critically important support service necessary to protect systems against computer viruses and keep your data safe.

Why Do You Need IT Services?

The benefits of having a trustworthy and knowledgeable IT company providing managed IT support services for your business are numerous. Not only will you have the peace of mind that comes with knowing everything attached to your network is running smooth and secure, but you’ll also save time and money because it’s easier to implement solutions when issues arise quickly instead of letting them pile up over time and trying to tackle them only after a disaster strikes. We can help provide both proactive and reactive IT support for your network as well as help desk support for all of your employees. Regardless of what industry you are in, DG Rom offers a cost-saving solution that makes financial sense.

If you are like most companies, your organization’s IT infrastructure consists of many different technologies linking together computers, cloud providers, network gear, and business phone solutions. In addition, there are network systems, software, data storage, and disaster recovery systems, software licensing, and more to manage in your office. These services need a strategic plan to monitor and maintain your enterprise. Our clients have relied on DGROM for experienced managed IT services and IT consulting across their entire organization as well as help desk support needs so that they can focus on the productivity of their business and the entire team. Smart business owners leave the managed IT support services to the professionals.

 

Why Choose DG ROM Computer Services As Your Next IT Partner?

The managed solutions DG Rom offers allow business owners like you to focus more on your company’s front end while we maintain the backend technology infrastructure and support the managed IT services and software in order to be as efficient and productive as possible!

For IT and networks to function properly, they require continued monitoring and maintenance. Ongoing support is an essential aspect of all the components of an IT system. There is never a perfect IT solution, and sooner or later every system breaks down. The idea is to monitor as many workstation and network equipment touch points as possible to predict potential issues and address them before the problems occur to minimize the frequency of breakdowns and, when they do occur, reduce the downtime to a minimum. The classic Murphy’s Law says that “If it can happen, it will and at the worst possible time.” which means that companies should always have someone available who responds quickly to any issues that may arise on their networks or computers in order to keep things running smoothly despite unforeseen circumstances like power outages or other natural disasters such as hurricanes. It’s been said that Murphy was an optimist.

With DG ROM’s full suite of managed services, you will always have IT and help desk support on call who will respond quickly to emergencies 24×7.

The DG ROM Difference

We pride ourselves on getting to know the ins and outs of your business and the needs of your employees. Our expertise of how technology can help your business run more effectively and provide actionable steps towards providing a custom support plan tailored specially to your team’s needs. We create advanced solutions that enable companies to simply accomplish more with a reduction in cost over their existing solutions.

Our clients have been working with us for years and rely on DG ROM for technical support. We provide a reliable service that offers an array of different technology resources. The managed IT service solutions we have are customized to meet the unique individual needs of each of our clients and allows them to focus more on their business and less on the IT support and hardware backend.

 

Professional IT Support Services and Network Monitoring 

We know that technology is meant to simplify your daily operations, making your business run smoother and more effectively. Unlike many IT Support companies, we offer an array of services and provide the resources necessary to help our clients manage their work the best way possible. Every company is different, and we take that same attitude knowing that each of our customers’ needs are personalized to meet their unique needs.

Our IT support services are customizable to fit your business needs. We supply technical support to local small businesses looking to systematically streamline their IT needs.

 

We Manage Your IT Infrastructure and Technology

It’s hard to keep in touch with clients when your email isn’t working, they can be left hanging and waiting for a response. Or maybe you get inundated with SPAM and miss important office emails. When you’re ready to print something it doesn’t come out right or the printer is offline then that causes frustration too! And as if things couldn’t get any worse, when your computers are operating slow everything takes forever. What financial risks are you taking by not have your IT-related need under continuous supervision? Let an IT professional help you solve these issues before they interrupt your work schedule even more than necessary on their own- give us a call today at (732) 553-2652.

 

Connect with Us For Managed IT Services and 24×7 Help Desk From An Experienced IT Service Provider

DGROM Computer Services is one of the best and most experienced IT Management Consulting firms in NJ and NYC. We provide IT Infrastructure Support 7 Days a week This can be achieved by billing hourly per call or by purchasing a block of hours of IT support at a discounted price. Also, we provide Unlimited Monthly IT Support for a monthly fee without long term and complicated contracts.

Interested in IT Consulting?
Contact us for a free evaluation of your existing systems and needs!

Computer Service In New Jersey & New York

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